Our support
Feel free to contact us. Our support works 24/7. We can answer your questions about our products.
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We take immense pride in the fact that we are far more than just a football jersey brand. We are, above all, a community—a global family of football enthusiasts hailing from over 100 countries, bound together by a shared passion for the “beautiful game.” Since our inception six years ago, we have served over 200,000 customers and established a reputation as a trusted name within the realm of football apparel. Our growth has been driven by collaborative effort; we work hand-in-hand with numerous manufacturing facilities, logistics providers, and payment partners to ensure that we deliver nothing but the highest quality football jerseys to you.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.
SHIPPING INFORMATION
Our goal is to provide you with the best possible delivery solutions, no matter where you are located. We provide delivery services to customers worldwide every day and are committed to offering you the highest standard of service experience. The order delivery timeline consists primarily of two parts: Processing Time: 3–7 business days. Estimated Delivery Time (Calendar Days): Asia: 3–7 days South America: 7–15 days The Americas (Continental): 7–15 days Australia: 7–12 days Europe: 7–15 days Other Regions: 8–15 days Shipping Methods: Express / Air Freight / Sea Freight. Shipping Fees: Orders that meet the free shipping criteria are shipped free of charge; shipping costs for orders that do not meet these criteria are borne by the customer. Taxes: Covered by FXinSports. VAT / GST / Customs Duties: Borne by the customer.
Can I return a product?
Yes, you have 7 days to return a product without giving a reason. The product must be in its original packaging and unused.If more than 7 days have elapsed since the order was received, the customer shall bear the shipping costs and taxes for any replacement or repair.
How long does it take to process an order?
We process orders within 24 hours for products available in stock. For made-to-order products, the processing time is 3-5 working days.
Do you offer a warranty on products?
All products come with a manufacturer's warranty.
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